Strategic Planning in Aged Care – Residential, Community & Retirement Living
Blue Chip Consulting Group assists existing and potential aged care providers develop a strategic approach to developing their client value stream by:
- outlining the opportunities and risks in the wider aged care service continuum
- assisting in working through strategic options to agree a preferred option
- unfreezing thinking that assumes the past reflects the future in times of disruptive innovation
- documenting a strategic plan as a working document to achieve the preferred outcome
- managing change to deliver then wedge performance improvement
- integrating operations to provide ‘one source of truth’ with enhanced communication
- achieving delivery (direct & indirect) of quality services at optimum cost
- leveraging the profitability and sustainability of a business model
Blue Chip Consulting Group assists by:
- facilitating Board Strategic Planning workshops and drafting Strategic Plans
- facilitating Senior Management Team workshops to make strategy operational
- disaggregating the current business model to propose options for improved client value
- undertaking an organisational/business unit review to identify performance improvement opportunities in people, process, product and performance
- using national benchmarks to identify improvement targets at the local/business unit level
- competitively tendering to achieve greater quality at lower cost whether internal or external
- developing the business acumen and commercial decision making of managers
- scoping alliance/partnership options and developing practical draft agreements
Blue Chip Consulting Group have more than 30 years’ experience in residential and community aged care and a proven track record in developing sustainable business models. We use internationally proven performance improvement techniques. We understand the revenue model, government funding, industry benchmarks and how to make strategy operational.
Use the Blue Chip Consulting Group‘s strategic and operational insight to develop your investment in quality, client satisfaction, viability, sustainability and industry leadership including:
- best use of capital to make strategy operational and maximise return on investment
- diagnostic research to identify opportunities and develop strategies to improve quality of care, occupancy/market share, funding, operations, IT, facilities and equipment.
Strategic Issues
Mission, Vision, Values, Behaviours
Value Proposition
Governance Model – Policies and Procedures
Strategic Plan – Business Plan – Business Case
Property Portfolio
Cash Management
Alliances Partnerships and Mergers
Making Strategy Operational – Strategy, Structure & Reporting
Critical Success Factors (CSFs) and Key Performance Indicators (KPIs)
Revenue Model – Break Even, Volume & Margin
More Money for Mission – Return on Investment and Cost Management
Integrated Service Model
– Location(s)
– Direct & Indirect
– Primary, Secondary & Tertiary
– One Source of Truth and Business Intelligence
Performance Management – Board, Management and Staff
Government Relations and Stakeholder Management
Workforce Planning,
Labour Management
Staff Development and Succession Planning
The Dining Experience
Information Technology as an enabler
Risk Management
Supply Chain & Inventory Management
Marketing, Public Relations and Sales
Client Relationship Management