Frequently Asked Questions
Is it OK to accept poor performance‘ as ‘Business as Usual’?
No. Poor performance challenges inevitably compound e.g., cashflow, conflict, disruption.
Immediate action to achieve target benchmarks solves poor performance problems.
Can we achieve performance improvement without external consultants?
Yes, but only with major stakeholders’ agreement on non-value adding activities and by overcoming existing barriers to change. Quality consultants have a plan to add value and manage change to improve performance.
Can we afford external consultants?
Return on investment (ROI) is a key selection criterion. Skilled performance improvement consultants pay for themselves. The cost-benefit of their recommendations extends beyond your performance improvement project.
Can we afford to engage the Blue Chip Consulting Group?
Poor performance is costly and can be terminal. BCCG scope projects against agreed baselines for clients of diverse sizes in diverse industries. If we cannot deliver benefits greater than your investment, we recommend against proceeding or early termination.
Are Blue Chip Consulting Group fees based on results?
No. Fees are agreed on engagement to deliver value through BCCG consultant’s recommendations. Your major stakeholders, not external consultants, decide the implementation agenda and timelines.
What tools will Blue Chip Consulting Group apply?
We build a staff performance improvement and cross-functional mindset using tools that ‘fit’ with your culture, staff capability and project objectives. We apply the best of agile, business process, constraints, digital transformation, 8-step change, lean six sigma, throughput accounting, and value management.
Is a performance improvement project disruptive?
Short term disruption of underperformance is an investment in long term benefit. Key stakeholders’ engagement, in addition to existing workload, is vital to a cross-functional agreement on As Is and To Be – performance targets.
Who are Blue Chip Consulting Group clients?
Clients include large and small businesses from diverse industries arising from 20+ years of consulting, facilitation and executive education in Australia, Malaysia, New Zealand, Nigeria, PNG, Singapore, Tanzania & Thailand.
Does Blue Chip Consulting Group act ethically and with integrity?
Yes. The Blue Chip Consulting Group, and member companies, have a 20+year reputation as trusted advisers.
Our Code of Conduct and Confidentiality Agreement are your guarantee of integrity and confidentiality
What is customised Executive Education?
Customised programs are co-designed with key stakeholders to maximise applied learning in your workplace. The content reflects how you do business (structure, policies & procedures, enterprise software, reporting, measurement etc. Case Studies, in which participants problem solve, highlight specific challenges in your workplace.
Research or Action? Where to from here? Action Planning?
Action Planning focuses action to improve performance over time.
Your immediate action will make a difference!
Benefit from a phone discussion with John Cleary on 041152252.
Invite a Project Proposal detailing how the Blue Chip Consulting Group will assist you to make performance improvement a reality.