Frequently Asked Questions
- Is it OK to ignore ‘Business as Usual’ producing results below expectation?
No. Underperformance reflects an underperforming culture and drives opportunity cost. Intent does not solve problems. If current performance is below expectation, direct action is essential.
- Do we need Blue Chip Consulting Group?
Yes. When an underperforming culture and growing opportunity cost remain unaddressed, performance decline follows. Blue Chip Consulting Group provides external support, using applied business intelligence, to address problems and achieve performance targets.
- What thinking, tools or techniques will Blue Chip Consulting Group apply?
Blue Chip Consulting Group draw from diverse school of thought using tools to improve performance including value management, constraints management, lean six sigma, business process management, management accounting, process excellence & digital transformation.
- Who are Blue Chip Consulting Group clients?
Our clients include major & smaller businesses from diverse industries and 20+ years of projects & education in Australian, Malaysia, New Zealand, Nigeria, PNG, Singapore, Tanzania & Thailand.
- Can we afford Blue Chip Consulting Group?
Yes. We scope projects against confirmed baselines. A diagnostic audit identifies ‘low hanging fruit’ which, once addressed by implementing our recommendations, can fund the full scope of a project.
- Are Blue Chip Consulting Group fees based on results?
No. Fees are agreed prior to engagement. The cost benefit of qualitative & quantitative recommendations can fund performance improvement, but you decide which recommendations to implement.
- What is customised Executive Education?
Customised programs are designed in collaboration with key stakeholders to maximise the benefit from applied learning in your workplace. Content will reflect how you do business including structure, policies & procedures, enterprise software, reporting, measurement etc.
- Is off the shelf or customised Executive Education better?
Executive Education customised to address specific business challenges is more likely to meet agreed learning outcomes. Case Studies highlight the specific challenges that you face which participants problem solve.
- Will a Consulting project disrupt our business?
Yes. Business leaders agree priorities based on current performance, improvement needs, workload, and capacity. Key stakeholder’s active engagement, in addition to their existing workload, is vital to addressing cultural issues driving under performance.
- Will a Workforce Planning project disrupt our business?
Yes. Workforce Planning Projects require key stakeholder’s engagement. Projects seek to improve the customer experience & inevitably impact the number & nature of staff & challenge operational silos undermining performance.
- Will a Department/Team Operational Audit disrupt our business?
Yes. Projects focused on parts of the value stream apply business intelligence to assist stakeholders agree As Is & then define the action required to add value & improve performance.
- Does Blue Chip Consulting Group have a Code of Conduct.
Yes. Blue Chip Consulting Group, and member companies, value the reputation they invested in and have built as a trusted adviser over the past 20+years using the following Code of Conduct. We provide a Confidentiality Agreement to protect ‘commercial in confidence information.